Robert Wah and I attended this, invitation-only conference, hosted by Jon Hoeksma, at Lincoln College, Oxford, on 4th and 5th July. Robert was the guest after-dinner speaker and was his usual brilliant self! He talked about his health IT experience in the US navy and the Department of Defence, and his upcoming role as President of the American medical Association. This greatly consolidated CSC in the minds of UK clinical leaders as an authority on global health IT.
The event itself comprised around 35 of the UK’s most influential health IT leaders (see attached), and was a great opportunity for networking and sharing learning amongst delegates. Keynote speakers were from the DH, including Dr Mark Davies, of HSCIC, and Prof Jonathan Kay, National Director for Clinical Informatics. A site visit to Oxford Radcliffe was made, but despite the Chatham House rule, all supplier contributors were excluded at the insistence of Cerner! Instead, we took part in a ‘supplier round table’ event with the clinical leaders from Cerner, Dell, McKesson, and Harris, on ‘Building trust and sharing best practice: developing the role of supplier CCIO’. This illustrates the importance of medical camaraderie, as it’s hard to imagine non-clinical executives of these companies undertaking a similar meeting.
The overall feel of the two days was one of enthusiasm and excitement at being at the vanguard of a revolution in the way we ‘do business’ in the NHS. The mood was congenial and optimistic.
- ‘Haiku’ presentations. These were 2-minute introductions from each delegate explaining who they were and sharing two or three key things they were working on
- Dr Joe McDonald explaining how the CCIO network might develop
- Dinner at Lincoln College, followed by Robert’s address
- Galleria Walk. 30-minute, small group presentations by delegates describing ‘hot’ topics, such as clinical engagement, usability and change management. Dr Colin Brown was very supportive of Lorenzo and has huge credibility as someone who has ‘done it’. I especially liked him telling McKesson’s CMO that Lorenzo was ‘great’!
- Phil Collerton, the Managing Director of the Uptime Institute, (which I’d never heard of). Everyone was fixated by the description of the shocking state of IT infrastructure in the NHS and how professional IT companies could help. To my delight, he called out ‘exemplars’ of good practice in the industry, which included CSC, but none of our health IT competitors! It seems CSC is a member of the Uptime Institute. This drew admiring glances from everyone in the room towards me and Robert. It was very gratifying, and illustrates an important aspect of doctors’ mentality; we like high standards and professional competency. CSC should sing this from the rooftops.
So, overall, a really worthwhile event. CSC, Dell and Cerner sponsored the event, and we had prominent marketing available to delegates. I feel we should continue to exploit such events, and Robert is already lined up to speak at the EHI main event in November. I believe that CSC’s clinical credibility is second to none in the industry.